Oh Polly Reviews
Based on 40 customer reviews and online research, ohpolly.com has a consumer rating of 3.9 out of 5 stars, indicating that most customers are generally satisfied with Oh Polly.
5 Stars(23)
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4 Stars(5)
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3 Stars(3)
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2 Stars(4)
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1 Star(5)
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How would you rate Oh Polly?
Top Reviews
I'm not a huge fan of trying new clothing places but after looking at hauls on oh polly made me feel confident about them. Nope I was wrong, I was so excited to see the package from them in the mail, and when I opened it, it wasn't what I ordered and completely wrong size. And I waited for a month to get it too. I'm so disappointed and upset because this was supposed to be my going out dress for my 21st Birthday and I'm stuck with a cheap shiny mermaid looking dress that I paid $50 for... so I will never order from here again. Save your money and time this place isnt worth it!
I do not understand at all how this company has SUCH negative reviews. The quality is gorgeous, like not anything resembling fast fashion, the team was nothing but incredibly helpful when I had an issue with the straps on one (out of 10 orders) of my shirts (like legit above and beyond). Even told me to keep the original shirt that the strap had stopped on as the Covid crisis is making it a little hard to get to the post office. THEN gave me 20% my next order for the trouble on top of it... to the women complaining about the sizes being too small: it's UK sizing. Not sure how you missed that but the sizing chart is attached to literally every item. Maybe figure out your own measurements before writing $#*!ty reviews about a pretty decent company!
Customer Reviews (40)
I had a slight problem with a delivery delay and Lucy was extremely helpful
Amazing customer service. Thanks to Moya and Kate for a quick solution to my problem :)
I received a pair of jeans with a minor fault and the online support I received was excellent courtesy of Megan she was lovely and so helpful with resolving the issue!
Aimee was very quick to respond and did a great job helping me with my order. She was a delight to work with!
Had an inquiry for a failed order and had a nearly immediate response from Yasmin. Then another quick response from Leigh. Very pleased.
Leigh and Lucy helped me with my query and responded very quickly! A Massive thank you to them for helping me and explain why the student discount didn't work!
Thank you Moya for getting back to me and closing my ticket:)
All very lovely girls
good quality dresses and came quicker than expected, be careful with mesh dresses as they are lined with another mesh layer so are see through
I orderd a dress it came without the security ribbon attached, I decided to return the item but was hesitant to do so as they usually can’t be returned if this ribbon is not attached I emailed oh polly to tell them before I process the return there was no ribbon and I received a email back later today to be helped by hetty who assured me this is fine and mistakes are made thanks a lot put my mind at ease.